Support.com, Inc. (NASDAQ: SPRT) is a leading provider of cloud software and services for technology support. Our premium technology support programs help leading brands create new revenue streams and deepen customer relationships. Our cloud-based Nexus® Service Platform enables companies to resolve connected technology issues quickly, boost their support productivity, and dramatically improve their customer experience. Support.com is the choice of leading communications providers including 3 of the top 5 cable companies in North America, top retailers, and other leading brands in software and connected technology.
We enable our partners to create new revenue streams and deepen customer relationships by offering comprehensive technology service programs for consumers and small businesses. Our programs are offered via channel partners, which include leading communication providers, retailers, technology companies and others.
Our solution includes a cloud-based Nexus Service Platform, mobile and desktop apps, a scalable workforce of technology specialists and proven expertise in program design and execution. Our partners can leverage our Nexus Service Platform in a number of ways, either using our technology specialists or a labor pool of their own choosing. We bring programs to market under our partners’ brands with targeted sets of offerings designed to maximize revenue and deepen customer engagement through an overall positive customer experience.
We offer our partners a broad array of remote premium technology services to meet the current and future technology needs of their customers. Service programs available for consumer markets include computer and mobile device set-up, virus removal and wireless network set-up. Service programs available for small business markets include workstation set-up and support, network support, and proactive server monitoring and maintenance.
Support.com is an independent, publicly traded company that offers operating scale, financial strength and stability, and future vision that leading brands require.
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