Departments

Research & Development

Take a walk on the cutting edge of software development and unleash your potential. Our development team is passionate about building world class solutions that enable a differentiated service experience. We provide you with an established, collaborative environment where you can apply your innovative talents. Creativity and excitement for charting the unfamiliar while applying the discipline of your profession will ensure your personal growth. You will have access to the latest technologies and leverage the expert knowledge and support of your peers as you participate in all aspects of the development lifecycle.

Product Management

Put your creative skills, interpersonal abilities, data collection and analysis and industry savvy to the test. At support.com you’ll have the opportunity to be the focal point of new product initiatives. If your expertise is best suited to consumer product management for the multi-billion dollar premium technology services market then support.com is an ideal home for your talents. At your disposal will be a 21st century SaaS platform built by our Engineering organization, leveraging the latest in agile development processes.

Business Development

As a subject matter expert, you will tailor our service offerings to meet the needs of leading retailers, broadband providers, antivirus suppliers, consumer electronics companies, PC OEMs and other partners. Your expertise in these industries and your knowledge of consumer partnerships will be key assets in guiding you to success.

Marketing

This is where your creative skills, data collection and analysis capabilities, and interpersonal capabilities guide customer acquisition and brand development. If you are driven by providing superior online experiences for consumers, small business, this is a great place to be. Work with our successful and expanding team to expand your own horizons.

Finance & Administration

Managing the business's money—forecasting where it will come from, helping managers decide how to spend it in ways that will ensure the greatest return, and improving transparency in compliance and reporting are key functions. Strong analytical and quantitative skills are essential. If you have a knack for using numbers to understand patterns that influence business, you'll be of great value.

Legal

Advising on operational, financial and contractual business decisions and optimization of the organization’s structure to reduce administrative and regulatory compliance costs are key functions. Knowledge of mergers and acquisitions and managing relationships with external firms that provide services such as immigration and stock administration are important.

IT

Ensuring an effective flow of secure information with reliable storage and retrieval systems, so the company can continuously improve its work processes, customer retention and other essential services is a key function as is management of a variety of sophisticated applications. Grace under fire where technical, communication, and business skills are used to eliminate bugs, glitches, and other interruptions characterizes the environment. Your commitment to continuous learning will keep you ahead of the curve in this progressive technology company.

Human Resources

The HR function at support.com is dedicated to building people and organizational capability through strategic HR programs, policies and processes that develop, attract, and retain the best and brightest to grow the business. The HR function is committed to hiring and developing HR professionals with a proven track record in global Compensation & Benefits, Learning & Development, Talent Acquisition, HRIS, as well as seasoned HR Business Partners. The scope of responsibility for the HR team is global and company-wide, so there are unlimited opportunities for growth.